November 12, 2026 by Hayley Levine

As more people return to the office, having stable internet delivered right to your suite matters more. So does getting it there fast and at the lowest cost, so nothing delays day-to-day business. Most providers stop at the basement. When a business signs the contract, the tenant has to pay to run fiber up the building and into their suite. That adds thousands of dollars, stretches out the install, and can still leave the business with spotty, unreliable service. Cogent works differently.

Read on for more

Between 2025 and 2026, the share of employers requiring at least three days in the office rose 11 percentage points, from 78% to 89%, according to CBRE's 2026 Americas Office Occupier Sentiment Survey. More people in the office means stable internet delivered right to your suite matters more. So does getting it there fast and at the lowest cost, so nothing delays day-to-day business.

Most providers stop at the basement. When a business signs the contract, the tenant has to pay to run fiber up the building and into their suite. That adds thousands of dollars, stretches out the install, and can still leave the business with spotty, unreliable service.

Cogent works differently.

Cogent Builds the Riser Before You Order

Cogent doesn't stop at the minimum point of entry (MPOE), the telecom room in the basement or on the ground floor where outside lines enter the building. We also secure the riser rights to pull our fiber up the building, so it's accessible from pull boxes every two to three floors. Cogent has secured these rights in over 1,800 corporate office buildings in North America.

That leaves the customer to cover only the cost of the horizontal run across their floor. Other providers build a new vertical path for each customer, which takes longer and costs the tenant more. With our riser in place, bringing service into your suite costs a fraction of a full fiber run from another carrier.

17 Business Day Installation, Guaranteed

Because the vertical riser already exists, all that's left is a pull across one floor. That's why Cogent guarantees installation in 17 business days for businesses in these buildings. When you order, we ask where you want service delivered, down to the room, and we coordinate the work with the building's riser management company. You never have to contact them.

One Provider, End to End

For most providers, the MPOE is also the demarcation point, the line that decides who installs and maintains the service. Everything above the basement falls on the tenant. Cogent moves that line into your office. In nearly every building we serve, our demarcation point sits inside your suite, so our service level agreement (SLA) covers the inside wiring from end to end. When something goes wrong, one provider owns the whole path from our network to your equipment.

Dedicated Bandwidth at a Lower Cost

What arrives at your suite is dedicated internet access (DIA) over Cogent's Tier 1 IP network. The bandwidth belongs to your business, and our flat-rate and scaled pricing keeps your cost per megabit lower than what legacy providers charge.

Is Cogent in Your Building?

More employees in the office means the network have to be ready the day they walk in. For tenants in Class A and Class B office buildings in major markets across the US and Canada, Cogent has done the expensive part before you place an order. Search our office building locations to find out if Cogent is in your building.

About the Author:
Hayley Levine is a Communications Specialist that works with technically-versed and business-minded individuals who support our global customer base. She highlights how Cogent’s set of products and services can address customer challenges from her involvement in customer conversations